Professional Journey
Driving innovation through platform engineering, DevOps excellence, and AI-powered solutions - from startups to enterprise scale
GitLab
Senior Software Engineer, GATE Infra - Security Platform
Senior Software Engineer, GATE Infra - Security Platform - (Remote)
Building infrastructure for enterprise authentication and authorization systems - designing deployment pipelines, managing distributed databases, and ensuring secure identity services operate reliably at scale.
Key Highlights
- Design and operate infrastructure underpinning enterprise authentication and authorization platforms.
- Build and harden deployment pipelines that keep identity services shipping safely and repeatedly.
- Manage distributed databases and runtime reliability so secure identity services stay available at scale.
Key Achievements & Contributions
- Own infrastructure for GATE Infra on the Security Platform - authentication, authorization, and identity service reliability.
- Design deployment pipelines and operational workflows that balance velocity with security controls.
- Operate distributed data stores and supporting platform services that identity workloads depend on.
- Partner across security and platform teams to keep enterprise identity systems resilient under load.
Impact & Results
- Reliable identity and access infrastructure for enterprise customers
- Stronger security-platform delivery through hardened pipelines and ops
Technologies & Tools
Salesforce, Inc.
Member of Technical Staff
Member of Technical Staff - (Hybrid/Remote)
Empowered platform resilience and scale - owning software development, CI/CD pipeline optimisation, infrastructure automation, proactive monitoring & alerting, security hardening, performance tuning, incident diagnosis, and cross-team collaboration.
Key Highlights
- Achieved 99.99% service availability for 1,000+ Kubernetes clusters across hybrid cloud (AWS/Ali/GCP) and on-prem environments through systematic OS patching, kernel upgrades, and IPVS optimization.
- Cut deployment cycles by 30% by architecting streamlined CI/CD pipelines with Terraform, Spinnaker, and ArgoCD, enabling faster iteration velocity for engineering teams.
- Reduced mean time to detect (MTTD) issues by 40% through comprehensive Grafana monitoring dashboards and Splunk integration, dramatically improving incident response times.
Technologies & Tools
Airtel Africa
Site Reliability Engineer (E2)
Site Reliability Engineer (E2) - (Hybrid/Remote)
Kept the ship sailing! Was responsible for software development, release, deployments, monitoring, automation (CI/CD), security, diagnosis for optimal performance, and supporting the IT infrastructure environment.
Key Highlights
- Earned Einstein Award within months of joining by delivering exceptional performance and driving critical platform improvements across the organization.
- Grew and led a team of 3 engineers from formation to high performance, implementing mentorship programs that improved project delivery speed and code quality.
- Enabled telecom operations across 14 countries by successfully deploying NPO, KYC 2.0, E-Sim, and CLM platforms, directly impacting millions of subscribers.
Technologies & Tools
Amway India
DevOps → DevSecOps Engineer
DevOps Engineer (Remote) → DevSecOps Engineer (Hybrid)
Responsible for development, deployments, and engaged with multiple activities to provide users a frictionless shopping experience. Worked as a Technical SEO Manager, Technical DevSecOps Engineer across various functional teams and as a Product Owner & Engineer to mitigate production support incidents.
Key Highlights
- Eliminated 500 annual production incidents (100 monthly, 400 annual) by architecting ACUTE - a centralized platform serving 5+ critical business domains including reconciliation, sales, tax, and support.
- Achieved 100% Lighthouse and DeepCrawl SEO scores (up from stagnant 67%) as Technical SEO Manager, directly improving organic traffic and search visibility for Amway India's e-commerce platform.
- Earned rapid promotion to DevSecOps Engineer within 11 months and received 3 performance awards (Flame & Ignite) for consistently exceeding expectations.